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How to Serve at a Restaurant

By: viviennebarlow

  All diners, restaurants and bars have different procedures for running their places, but everyone in food service should know these basics.


Things you will need:
  • A pad of paper
  • A pen

Be sure to have the menu memorized. Even if you can't have it done by the first day of your job, make sure you do it within the first week or two. This will help you to remember the specifics about each meal.



Learn to read facial expressions and comprehend how people's actions reflect the way the feel about their dining experience. This, in turn, will help you handle the customer in a way that they will enjoy their service.



Understand the process will be crazy from time to time. Learn to love the mistakes that happen, it will only improve your understanding of how the restaurant works and how to handle or avoid the situation if it occurs again.



If a customer complains, you mess up an order, or you get a lousy tip, let it roll off your back. It is likely to happen at least once a week, but don't let it stress you out.



Always stay organized! Even if you're thrown off you're game when working because something happened, if you're organized, it will help keep you on task.



Make friends with everyone you work with. It's always good to make sure everyone has your back, and you'll be there for them if they need you too.



Always double check your food orders before sending them to the kitchen, or let the cooks know if you made a mistake. Don't be afraid to go back to your table to assure you've put in the right order.



Have fun and be yourself! Waitressing is not all about making the cash, so be sure to enjoy yourself!




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